FAQ - Smartphone

Here you can find answers on your Frameo questions
9 articles

Smartphone – How to switch between different albums in your app

In the Frameo app, you can switch between your different photo albums:1. Click on the Album icon in the top left corner of the photo.2. Here, you are able to select and switch between all your photo albums.

Smartphone - How to send photos from smartphone to frame

With the Frameo App you can easily capture and share your best moments with family and friends.Take a photo, select who you want to send it to, add a fitting caption and send. How to send photos from iOS smartphone to frame: 1. Select or take a photoIn the Framep app, you either select a photo from s...

Smartphone – How to access your photos in the Frameo app

If you don’t see your photos in the Frameo app, you probably need to give the app permission to see your photos.In order to access your photos in the Frameo app, your smartphone needs to have permission to see your photos. How to access photos in the Frameo app using an iOS smartphone: Go to "Setti...

Smartphone - How to join the Frameo Beta program?

The Beta program is an opportunity for you to get the newest Frameo updates before everyone else. This includes new features, improvements and bug fixes, and may also include experimental features that are not yet stable. In return if you experience any problems or have any thoughts on the new releas...

Smartphone - Can I send multiple photos at once?

You can send up to 10 photos at a time on both Android and iOS. There is however no restrictions on how many recipients you want to send these photos to at the same time. If you wish to transfer larger amounts of photos at the same time to a photo frame, you can import photos with a SD card. Learn mor...

Smartphone - How to share photos from other photo folders

You are able to use the “share function” on both iOS and Android devices. Below is a little guide on how to do this. iOS Go to the photo that you want to send for example in the "Photos" app. Press the share icon in the bottom that looks like this: Find the Frameo app icon in the row of ...

Smartphone - How to connect a frame

First, make sure you have downloaded and installed the Frameo app for either iOS or Android. Find it in App Store or in Google Play by clicking on one of the badges underneath: iOS Ask the owner of the frame to send you a code (NB: You have to enter the code in the app within 12 hours from ...

Smartphone - How to send photos to offline frame

If a photo frame appears to be offline, the app will periodically check when the photo frame is back online, after you have tried to send a photo. Once the photo frame is online again, the photo will be send automatically. On Android devices the app will do this in the background, while on iOS dev...

Smartphone - How to adjust your video

Before sending a video, you can adjust the video if you only want a part of the video to be send or if the video is longer than 15 seconds.Please note: It is only possible to send one video at a time. To adjust your video, follow these steps: 1. Select or make a videoIn the Framep app, you either sele...