Smartphone – How to access your photos in the Frameo app

If you don’t see your photos in the Frameo app, you probably need to give the app permission to see your photos.

In order to access your photos in the Frameo app, your smartphone needs to have permission to see your photos. 

 

How to access photos in the Frameo app using an iOS smartphone:

  1. Go to "Settings" on your iPhone and scroll down until you find the Frameo app in the list and click on the icon.
  2. Here it should say "Frameo can get access to". Find where it says "Photos" in the list of items and click.
  3. There should be a checkmark next to "Read and write". If not, click here to set a checkmark.
  4. Close the Frameo app and start it again to see if your photos are now visible.

 

How to access photos in the Frameo app using an Android smartphone:

  1. Go to “Settings” on your Android smartphone.
  2. Click on “Apps & notifications”.
  3. Scroll down until you find the Frameo app and click on the icon.
  4. Go to “Permissions”
  5. There should be a checkmark next to both “Camera” and “Video”. If not, click here to set a checkmark.
  6. Close the Frameo app and start it again to see if your photos are now visible.